Frequently Asked Questions
Everything you need to know about our sustainable essentials.
What makes Public Goods products sustainable?
We prioritize eco-friendly materials, such as sugar cane-based bottles, biodegradable formulas, and FSC-certified paper, ensuring every product is kind to both you and the planet.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental United States usually arrives in 3-5 business days.
What is your return policy?
We offer a 30-day return window for most unused and unopened products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you offer a membership program?
Yes, our membership model allows us to offer high-quality, sustainable goods at lower prices by cutting out the middleman. New customers can enjoy a free trial to experience the benefits.
Are your cleaning and personal care products non-toxic?
Absolutely. We avoid harsh chemicals like parabens, sulfates, and synthetic fragrances. All ingredients are clearly listed on our product pages for full transparency.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your order status by logging into your account on our website.