Returns & Exchanges
At Public Goods, we stand behind the quality of our sustainable home essentials and offer a 30-day window for returns on most unused items. If you are not completely satisfied with your purchase, we are committed to making it right through a simple and transparent return process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging to ensure they remain undamaged during transit, making sure to include all original tags.
Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse receives and inspects your returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing